Request deletion of your Ethikavest account

1. Overview

You can request deletion of your Ethikavest account and associated personal data at any time. Because Ethikavest provides regulated investment services, some records may need to be retained after account closure to satisfy legal, regulatory, tax, accounting, security, or dispute-resolution obligations.

2. How to request account deletion

To request deletion of your account, email us from the email address registered to your Ethikavest account.

• Email: support@ethikavest.com
• Subject: Delete my Ethikavest account
• Include: your full name, registered phone number, and registered email address

We will verify the request before processing it. We may need you to settle open obligations, withdraw available balances, resolve pending orders, or provide additional verification before account closure.

3. Request deletion of some data

You can also request deletion, correction, restriction, or withdrawal of consent for specific data without deleting your account. Email support@ethikavest.com with the details of the data or consent you want us to review.

4. Data we delete where permitted

Where we no longer have a lawful reason to retain it, we will delete or anonymise account data such as:

• App preferences, notification preferences, and non-essential profile settings
• Waitlist, marketing, and consent records where retention is no longer required
• Support attachments or communications that are no longer required for service, legal, or security reasons
• Other personal data that is not required for regulatory, legal, accounting, or fraud-prevention purposes

5. Data we may retain

We may retain certain records after account deletion where required or permitted by law, including:

• KYC, identity verification, AML screening, and brokerage onboarding records
• Investment orders, holdings, statements, settlement records, wallet records, and transaction history
• Records required by SEC, SCUML, tax, accounting, anti-fraud, audit, or dispute-resolution obligations
• Security logs needed to protect users, Ethikavest, and the integrity of the platform

Retained records are kept only for the period required by applicable law, regulation, or legitimate business obligations. Our Privacy Policy explains our retention approach in more detail.

6. Response time

We aim to respond to account deletion and data-rights requests within 30 days. If a request is complex or affected by regulatory obligations, we will explain the next steps and any limits that apply.